Thank you for visiting Wen's Shop (wengroupinc.com.). Please review these Terms and Conditions ("Agreement") govern your access to and use of the website and services provided by Wen's Shop (wengroupinc.com.). By accessing or using our website, you agree to be bound by these terms. If you do not agree to these terms, please refrain from accessing or using our services. 1. Product Availability and Pricing: 1.1 Wen's Shop strives to provide accurate and up-to-date information about product availability and pricing, but makes no guarantee or warranty regarding the availability, accuracy, or completeness of the information. 1.2 Wen's Shop reserves the right to modify, limit, or discontinue the availability of any product or service without prior notice. 1.3 All prices displayed on our website are subject to change. Wen's Shop shall not be liable for any pricing discrepancies or errors. 2. Order Placement and Cancellation: 2.1 By placing an order through our website, you acknowledge that you are legally authorized to make the purchase and that you agree to pay the specified price for the products or services, including any applicable taxes and shipping fees. 2.2 Pet Supply reserves the right to cancel or refuse any order, in whole or in part, at our discretion. 2.3 You may request an order cancellation within a specified timeframe, subject to our cancellation policy. Additional fees or conditions may apply. 3. Shipping and Delivery: 3.1 Pet Supply will make reasonable efforts to ship products within the estimated timeframe provided. However, delivery times may vary depending on factors beyond our control. 3.2 Pet Supply shall not be liable for any delays, damages, or losses related to shipping or delivery, except as required by applicable consumer protection laws. 4. Returns and Exchanges: 4.1 Pet Supply accepts returns or exchanges of products in accordance with our Return Policy, which is available on our website. 4.2 Returned products must be in their original condition and packaging, subject to inspection and approval by Wen's Shop. 4.3 Refunds or exchanges will be processed in accordance with our Return Policy. 5. User Responsibilities: 5.1 You agree to provide accurate and complete information when placing an order or creating an account on our website. 5.2 You are responsible for maintaining the confidentiality of your account information, including your username and password. 5.3 You shall not engage in any unlawful or prohibited activities when using our website, and you shall not use our services for any unauthorized purposes. 6. Intellectual Property: 6.1 All content, trademarks, and intellectual property displayed on the Wen's Shop website are the exclusive property of wengroupinc.com or its licensors. 6.2 You may not reproduce, modify, distribute, display, or otherwise use our content without the express written consent of Wen's Shop. 7. Limitation of Liability: 7.1 Wen's Shop shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services. 7.2 Wen's Shop's liability for any claim arising under this Agreement or related to our services shall be limited to the amount paid by you for the specific product or service giving rise to the claim. 8. Termination: 8.1 Wen's Shop reserves the right to terminate or suspend your access to our website or services, in whole or in part, at any time and for any reason, without prior notice. 8.2 Upon termination, any rights or licenses granted to you under this Agreement shall cease to exist, and you shall no longer have access to the website or services. These Terms and Conditions constitute the entire agreement between you and Pet Supply and supersede any prior agreements, written or verbal. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
Thank you for shopping with us. We want to ensure your complete satisfaction with your purchase. In the event that you need to return an item, please review our policy below. Terms of Return: - You may initiate a return within 30 days from the date of purchase. - The item must be in its original condition, unworn, and with all tags and packaging intact. Reasons for Return: - Damaged: If the product you received is damaged, please contact our customer service team within 48 hours of receiving your order to initiate the return process. - Wrong Product: If you have received the wrong product, please contact our customer service team within 7 days of receiving your order to initiate the return process. Process for Return: To initiate a return, please follow these steps: 1. Contact our customer service team by email at info@wengroupinc.com or by phone at +1 (604) 940.3800. Provide your order number, reason for return, and any supporting evidence such as photos for damaged items. 3. Once your return request is approved, you will receive further instructions on how to return the item. Process of Refund: - Refunds will be processed within 7 business days from the date we receive your returned item. - The refund will be issued back to the original payment method used for the purchase. - Please note that shipping costs are non-refundable. Contact Details: Email: info@wengroupinc.comCustomer Service Phone: +1(604.940.3800)
Copyright © 2024 Wen's Shop - All Rights Reserved.
Powered by GoDaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.